Forex EAs Mall is GDPR Ready

The General Data Protection Regulation (GDPR) is a European Union (EU) regulation, which establishes a new framework for handling and processing of personal data of EU residents. Any business processing personal data (collecting, recording, storing, using, etc) of EU residents are likely to be affected by the GDPR. The regulation comes into effect on May 25, 2018.

GDPR provides clients and their users with the ability to:

  • Recognize personal data and additional profile details with ease.
  • Update Personally Identifiable Information (PII) as required.
  • Opt for non-storage of user events.
  • Demand a complete deletion of all customer and end-user data.
  • Opt out of data sharing with third-party analytics.

Forex EAs Mall’s Approach to GDPR

Forex EAs Mall embraces the introduction of GDPR, fully recognizing its compliance requirements. We understand our responsibilities towards our customers and uphold their personal data rights. Here’s our action plan:

  • GDPR Analysis: We’ve scrutinized the GDPR requirements and modified our Privacy Policy accordingly.
  • Identifying Personal Data: We’re identifying the various types of personal data we collect, store, use, and dispose of, to create a roadmap for achieving compliance.
  • Visibility & Transparency: Given the significant role of data in contemporary times, it’s crucial to provide clear visibility and transparency on how we use collected personal data.
  • Enhancing Data Security: We prioritize data security and are revising our policies to boost data privacy and security measures further.
  • Data Portability: We’re considering ways to streamline data export processes to help customers who are concerned about their personal data.
  • Product Changes: We’ve identified some areas of our product that will be affected by GDPR and have developed a strategy for those changes.

GDPR-Ready Features at Forex EAs Mall

Right to be Forgotten

At Forex EAs Mall, you can permanently delete user data, including user profiles and all associated data such as product order information, email discussions, chats, and comments. Contact us at [email protected] for data deletion.

Right to Rectification

The GDPR allows individuals to correct inaccurate personal data or complete incomplete data. Forex EAs Mall users can correct any mistakes in their personal data by editing their profiles.

Forex EAs Mall GDPR FAQ

Is Forex EAs Mall GDPR compliant?

Forex EAs Mall is devoted to the transparent and secure handling of all personal data on our platform. Our processes have undergone thorough reviews to ensure full compliance with the EU General Data Protection Regulation (GDPR).

What is Forex EA Mall’s role regarding GDPR?

Forex EAs Mall functions as both a data controller and a data processor. We act as a data controller for customer information that we collect to process payments and provide customer support. When customers use our services to process personal data, we serve as a data processor.

How does Forex EAs Mall delete user data?

Forex EAs Mall allows for permanent user data deletion. You can erase the user profile and all associated data, such as past product orders, download links, personal information, messages. Contact us at [email protected] to initiate the data deletion process.

How does Forex EAs Mall prevent data misuse?

All data, including personal data and call information, are encrypted during transit and at rest in the product. As a data controller, you should assess the data you’re collecting in call recordings and notes, and limit it to what’s necessary for providing service or support. As a data processor, Forex EAs Mall handles this data based on your actions and in compliance with applicable regulations.

We’re dedicated to offering a product that enables our customers to provide customer service responsibly while following compliance policies as both a data controller and processor. The GDPR enforcement is pivotal to our mission of providing our EU and global customers with reliable customer support. For more information or questions about the Forex EAs Mall Privacy Policy, please refer to this page or contact us at [email protected].

Support

Have any questions? How can you reach us?

Feel free to connect with Forex EAs Mall Support ([email protected]) for any GDPR-related queries. We’re here to clear any doubts you may have.